Purpose of the Programme:

This qualification has been developed for the accommodation industry. It brings together all aspects of housekeeping and basic supervision. This qualification will professionalize the industry and is applicable to all sectors, from small bed and breakfasts to large-scale hotels. 

In the context of the accommodation sector, this qualification will enable the delivery of excellent service in guests’ accommodation. A qualifying learner will be able to contribute positively towards the hospitality sector as a part of Southern Africa’s tourism Industry. A learner who has achieved this qualification will be capable of combining a range of life-long learning skills and knowledge of South African tourism issues, integrating these within a context to produce multi-skilled housekeeping practices.

In addition, they will be positioned to further their learning, practice, and career within the hospitality sector- either at further levels or in other areas of practice. Expansion into other areas of Hospitality is also possible